Frequently Asked Questions

Q: What is your return policy?
A: We offer a 7 day return policy. If you are not satisfied with your purchase, you can return the item within 3 days of receiving it for a full refund or exchange. The item must be in its original condition with all tags attached.

Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method you choose. Standard shipping typically takes 5-7 business days, while expedited shipping can take 3-5 business days.

Q: Do you offer international shipping?
A: Yes, we ship worldwide. However, please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

Q: What forms of payment do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on the carrier's website.

Q: Are your clothes true to size?
A: We provide detailed size charts on each product page to help you find the right fit. However, sizing can vary slightly between styles. If you are unsure about which size to choose, please contact our customer service team for assistance.

Q: Can I cancel my order?
A: If you need to cancel your order, please contact us as soon as possible. We will do our best to cancel your order before it is shipped. Once an order has been shipped, it cannot be canceled.

Q: Do you offer discounts or promotions?
A: We regularly offer discounts and promotions. Sign up for our newsletter to stay updated on our latest offers.

Q: What if I receive a damaged or defective item?
A: If you receive a damaged or defective item, please contact us within 3 days of receiving it. We will arrange for a replacement or refund.
If you have any other questions that are not answered here, please feel free to contact our customer service team. We are always happy to help!